Vitkac - Luxury, Premium & Contemporary Shopping

DELIVERY INFORMATION – VITKAC LUXURY ONLINE SHOPPING

At VITKAC, we are committed to providing a seamless and secure delivery experience for our customers. We partner with trusted courier services to ensure your luxury purchases arrive safely and on time. Below, you will find all the details regarding our shipping options, estimated delivery times, and additional information.

SHIPPING OPTIONS & DELIVERY TIMES

Express Shipping (1-3 business days) – Available for an additional fee.

All orders are processed within 48 hours on business days. Orders placed on weekends or holidays will be processed the next business day. [1] Most orders are in transit within 3-4 days for customer delivery after order processing.

vast majority. However if some items are available in different warehouse we have to collect them first. It takes up to 2 days. So 48H would more accuare but maybe we should add that exception might apply

ORDER TRACKING

Once your order is dispatched, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment in real-time

DUTIES & TAXES

For all orders, all prices are inclusive of applicable taxes and duties, ensuring a hassle-free shopping experience without unexpected charges upon delivery.

SECURE & DISCREET PACKAGING

Your order will arrive in secure, discreet packaging to ensure both safety and privacy. Luxury purchases are carefully wrapped to maintain the highest quality standards.

SIGNATURE REQUIREMENT

To ensure safe delivery, a signature may be required upon receipt of your package. If you are unavailable at the time of delivery, the courier service will leave a notification with further instructions.

RETURNS & EXCHANGES

If you need to return or exchange an item, please visit our Returns & Exchanges page for detailed instructions. Returns are accepted within 14 days of delivery, provided items remain in their original condition.

NEED ASSISTANCE?

For any delivery-related inquiries, our customer service team is available to assist you. Please contact us at customerservice@vitkac.com or visit our Contact Us page.

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